The problem with those call centers isn’t competency but authority and incentive to act autonomously to solve problems. Which is ironic because it looks like Microsoft is ready to sell ai with the authority to act autonomously.

I don’t feel like I have a good sense of how valid the objections are.

I’d like to hear more about the specifics if the issues you ran into. I keep delaying my options to start using passkeys because it’s a lot to take in at once and the only services implementing them seem to be the most important ones that I really don’t want to experiment with my ability to acess them. I haven’t even been looking at the details of each service’s implementation.

Can you elaborate on what it means to use a security key as a password manager? I’m not sure if I understand what you mean.

It’s nice to see that others get it. Unfortunately, neither of us have any immediate influence on the largest social media platforms.